My experience so far working at a call center has been pretty good. The people are kind & the environment was far better than what I expected it to be. It can be boring at times, but I get to talk to so many different people everyday. I usually get calls from customers who are not interested in talking to me at all, but every here & there I get those calls where the people are extremely nice & are even happy that I called. It feels good when I get those calls, where people appreciated it that I called them. As part of my call, I tell the customer I am calling them from Phoenix. Its refreshing when people realize that I am calling from here & ask me if I can see outside the window due the massive dust storm that we had the other day. Asking if I was able to drive home from work safely. It feels good.

Having a job now has really made me manage the time that I have everyday. From waking up early everyday & taking my Mom to work so that I can use her car to get myself to work later in the day, to making time for myself & for my friends. They called me a little before I got out of work, I couldn’t answer but they texted me & asked if I wanted to get something to eat after I got out. I was tired after work today & I just wanted to go home & relax. But I haven’t seen them for awhile, & I’m glad that I decided to catch up with them. The same friends since elementary. We still keep in touch even until today. I don’t mean to get all sentimental right now, but it feels good to have great friends around me. Some of us went to different high schools, & now different colleges. But we still manage to keep in touch it truly makes me appreciative to have great friends in my life who actually make an effort to keep in touch & remain friends with myself & one another.